Privacy policy

Privacy Policy for SoFast Food Delivery App

Last Updated: 23/10/023

This Privacy Policy explains how SoFast Food Delivery ("we," "our," or "us") collects, uses, discloses, and protects personal information from users of the SoFast Food Delivery mobile application (the "App"). We are committed to safeguarding your privacy and complying with applicable laws and regulations, including the Google Play Store's policies. By using the App, you agree to the terms and practices described in this Privacy Policy.

1. Information We Collect

Personal Information: We may collect information such as your name, email address, phone number, and payment details to create and manage your account, process orders, and provide customer support.
Location Data: To provide food delivery services, we collect your precise location through GPS and IP address. You can control location access through your device settings.
Order Information: We collect data about your food preferences, delivery history, and payment history.
Device Information: We may collect information about your mobile device, including device type, operating system, and unique identifiers.
Cookies and Analytics: We use cookies and similar technologies to enhance your user experience and collect data about app usage, including analytics and crash reports.

2. How We Use Your Information

We use your information for the following purposes:

To provide you with food delivery and related services.
To process payments and manage your orders.
To personalize and enhance your experience on the App.
To communicate with you for customer support and app updates.
To analyze app usage and improve our services.

3. Data Sharing and Disclosure

We may share your information with:

Food establishments and delivery drivers to fulfill your orders.
Third-party service providers that assist in-app functions.
When required by law, to protect our rights, or with your consent.

4. Your Choices

You can control the data we collect and share by:

Adjusting location and other app permissions on your device.
Reviewing and updating your account information.
Opting out of marketing communications.
Deleting your account or requesting data deletion (subject to legal obligations).

5. Security

We implement reasonable security measures to protect your data; however, no method is 100% secure, and we cannot guarantee absolute security.

6. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices. We will notify you of any significant changes through the App.

7. Contact Us

If you have questions or concerns about this Privacy Policy or your data, please contact us at [contact email/phone number].

Compliance with Play Store Policy

This Privacy Policy is designed to comply with Google Play Store policies and relevant privacy laws. We are committed to maintaining the privacy and security of your data while adhering to these regulations.

By using the SoFast Food Delivery App, you acknowledge that you have read and understood this Privacy Policy.